You can download a full warranty booklet from our "Tire Warranties" section located here.If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. You can find contact details for Canadian Tire above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … The Triangle Mastercard and Triangle World Elite Mastercard are issued by Canadian Tire Bank. Each Bridgestone and/or Firestone Retailer solely and independently determines the price at which it advertises and sells Bridgestone and/or Firestone products. No. For general questions, please fill out the information below. Some punctures may be repaired under certain restrictions and prescribed procedures. Cooper® Tire & Rubber Company. Enter your phone number to receive a text message with a link for this information. Read our response to COVID-19. This site is dedicated to consumer tires for cars, trucks and SUVs. Nitrogen is an acceptable inflation gas for use in Bridgestone and Firestone passenger, light truck, and truck tires. How do I apply for a Bridgestone Credit Card or financing? Removing and replacing tires on wheels can be dangerous. Canadian Tire Gas+. Initial Canadian Tire complaints should be directed to their team directly. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. The tire must be replaced before proceeding.If towing a trailer, stop driving as soon as safely and reasonably possible. Consult a phone directory (often listed in the Yellow Pages under " Tire Dealers") or this website for the location nearest you. The Triangle Mastercard is issued by Canadian Tire Bank. Call 1 (844) 659-5820 or *--Lower-noise technology. The Customer Relationship Representatives will attempt to resolve your concerns within step 1, and, as appropriate, they will escalate your concerns to other levels within step 1, such as an Account Supervisor or Supervisor within the applicable contact centre. For store hours and contact information for a store location. Do not continue to tow any trailer until proper tire service or replacement has been performed.Do not touch a tire recently run-low or run-flat (it may be very hot). Do not mix DriveGuard tires with conventional tires unless in the case of an emergency or on a temporary basis. DriveGuard is not currently available for CUVs, SUVs, minivans, vans or any vehicle without a TPMS System. Who do I contact about a career with Bridgestone? Allow the tire to cool before handling. Does DriveGuard eliminate the need for a spare tire? Customer Service Feedback. Knowing if your car has TPMS will enable you to find the right tires. With staff limitations, please use our online Customer Service form for assistance and we will reply via email. If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. Box 770, Station K, Toronto, ON, M4P 2V8. Release the accelerator and gradually reduce speed. Do not replace or mix RFT with conventional tires, unless on an emergency/temporary basis. Visit Program Rules for full program rules and Partners for partner location information including which locations do not participate. Reduce speed as much as safely and reasonably possible; do not exceed 50 mph (80 km/h). Dealers may sell for less. 1 E-mail: marks.customer.service@canadiantire.ca Hours of Operation Monday to Friday: 8 AM to 9 PM EST Saturday and Sunday: 9 AM to 5 PM EST PLEASE NOTE: Wait times and email responses may be longer than normal due to COVID-19 and limited staffing. This is only a job for a qualified tire service professional. It may be necessary to have it removed from the wheel for a complete inspection.If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. For Canadian Tire Jumpstart Charities media inquiries: Leah Gaucher Manager, Communications 647-924-2614 MY CT 'MONEY' PROGRAM. Stay tuned for my exclusive interview with Chris. Our team's success is built on commitment, trust, partnership, communication, and a sense of purpose. The tire producer / manufacturer and Canadian Tire use this fee to pay for the collection, transportation and processing of used tires. ABIC, ASCI, its subsidiaries, and affiliates carry on business in Canada under the name of Assurant®. How far can I drive on run-flat tires after the TPMS alert? Do all vehicles come equipped with a TPMS? For example, a tire with a serial code ending in "2406" was produced in the 24th week of 2006. Certified Bridgestone and Firestone Run-Flat Retailers can also be located by calling toll-free: 1-877-BFS-4RFT.If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. 1 CT Money is collected on the number of whole litres of fuel purchased when you show your Triangle card, mobile App or key fob and pay with cash or debit. No tire, regardless of its design or quality, is indestructible. Guest Services During events & Sens games only 613-599-0100. Seek tire service as soon as possible to minimize tire damage. Where do I go for press information about Bridgestone? Ottawa Senators Hockey Club 613-599-0250. How can I find out if DriveGuard comes in the size I need? In addition to low pressure, the factors affecting ability to repair an RFT include: vehicle speed, load, and maneuvering; the amount of inflation pressure loss; and ambient temperature. DriveGuard tires can be ultimately rendered unusable due to a puncture or other road hazard as well as from improper pressure operation. If the sidewall indicates a distance limitation, do not exceed that number. However, if we do not receive the full minimum due on a statement within 59 days of the date of that statement, or any event of default (other than a payment default) occurs under your Cardmember Agreement, all special payment plans on your account will terminate and (i) you will then be charged interest on the balances outstanding on such plans at the applicable regular annual rate from the day after the date of your next statement, and (ii) the balances outstanding will form part of the balance due on that statement. Where do I go online? A recent survey from Ottawa-based firm The Belding Group showed an overall customer service experience lift of 11% among key Canadian retailers between 2011 and 2013. GripeVine is a community for safe social customer feedback connecting consumers who'd like to share customer experiences (positive or negative) to companies who want to hear about them in order to create positive outcomes. For customer service feedback, please use the contacts below. ^Shipping times may be impacted by Canada Post/third party carrier service disruptions or inclement weather so we cannot guarantee orders will be received before December 24, 2020 in all regions. DriveGuard is classified as an Eco product. If you see damage or an unusual condition, have your tire inspected by a qualified tire service professional. This is unbelievably unacceptable behavior from @CanadianTire employees who took matters into their own hands forcefully assaulting and “arresting” a customer for not wearing a mask! View all locations. ** DriveGuard significantly reduces the likelihood that the driver will need a spare tire. Call us at 1-844-DRV-GUARD (1-844-378-4827) or visit your local Bridgestone or Firestone Brand Retailer. We will respond to your request as soon as we can. Interest does not accrue during the period of the plan. Potholes and other road hazards should be avoided. Chat with us. Terms and conditions apply to collecting and redeeming. Canadian Tire Customer Service Representatives are eager to help. A tire bearing a letter "speed rating" indicates the tire's speed capability according to standardized lab tests. No, because no tire, regardless of its design or quality is indestructible. (Some vehicles made prior to 2008 may have TPMS systems, but this varies by automobile manufacture. * email address youremail@email.com Your Message * Subject: * Comments: ... BY PHONE. For examples of qualifying grocery merchants, visit triangle.com/merchants. Be sure to use an accurate pressure gauge. Any questions about the Canadian Tire Roadside Assistance membership our dedicated team of award-winning Customer Service Representatives is available any time, day or night, 365 days a year. Please visit http://cfna.com/wps/portal/bf for more information regarding Bridgestone and Firestone credit and financing programs. Pricing Policy Not sure? Ottawa Senators Season tickets & renewals 613-599-0300. Applies to purchases made at stores with Mastercard merchant code 5411. To ensure that your personal information remains safe, please do not include any confidential, proprietary, sensitive or personal account information in your message. For a full list visit ctfs.com/marksfinancingstores or see in-store for details. For iRobot Customer Care outside of North America, please click on the link below. Customer Service **Our phone lines are closed in order to protect our customer service staff and our communities from the spread of the Coronavirus Disease 2019 (COVID-19). Use an accurate tire gauge and check pressures when the tires are cold. Not all items sold at Canadian Tire, Sport Chek and participating Mark’s/L’Equipeur, Atmosphere and other partner locations are eligible to earn CT Money or to be redeemed for. You can register your tires online at BridgestoneTire.com/customer-care/tire-registration. Excludes purchases at Walmart, Walmart Superstore and Costco. Check inflation pressure when the tires are "cold." Why is there not actual pricing on your website? Always keep the vehicle manufacturer's recommended inflation pressure in your tires, including the spare. Contact the Bridgestone Service Center by calling toll-free: For calls or questions related to rewards and rebates, please call: Bridgestone Promotions: 1 (800) 926-3716 or www.BridgestoneRewards.com, For calls or questions related to technical and warranty information, please call: 1-800-267-1318 ext 66522. We apologize for the inconvenience. I am looking for motorcycle, kart, commercial truck, ag or bus tires. Call: 1-866-339-1626 ex. Call 1 (844) 659-5820 or ◊ In the form of electronic Canadian Tire Money® (CT MoneyTM). Together, we can achieve Canadian Tire's mission to create "Customers for Life". If in doubt, do not exceed the 50-mile (80 km) limitation. Does DriveGuard have the same guidelines on minimum tread depth for required replacement as conventional tires? Some applicants may receive a higher or lower regular annual rate depending on a credit evaluation. Mounties confirmed to Black Press Media that the unnamed man – captured in video posted online by witnesses – is now the centre of an assault investigation. Present the dealer/repair centre a copy of your Mechanical Breakdown Insurance Policy/Vehicle Service Contract. † The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Note: Some vehicle manufacturers do not recommend using repaired tires. Take note of your odometer when your TPMS light comes on. Removing and replacing tires on wheels can be dangerous. Ticketmaster www.ticketmaster.ca Ticketmaster customer service 1-855-985-HELP (4357) Group Sales 613-599-0210. Bridgestone has no comment on the various performance claims made by Nitrogen suppliers. If your tires were produced in 2000 or later, the last four (4) digits of the serial code identify the week and year of production. 6 Purchase Security, Extended Warranty and Car Rental Collision/Loss Damage Waiver Insurance are insurance coverages underwritten by American Bankers Insurance Company of Florida (ABIC) under Group Policy CTB0418, issued by ABIC to Canadian Tire Bank. Email iRobot Customer Care North America in English only. Get directions, reviews and information for Canadian Tire in Hearst, ON. How much pressure should I put in my tires? BridgestoneTire.com/customer-care/tire-registration. By Phone: Canadian Tire Retail Banking: By phone, at 1-866-681-CTFS (2837) Monday to Friday - 8:00am to 9:00pm ET Saturday - 8:00am to 6:00pm ET Sunday - Closed; Credit Card Customer Service: By phone, at 1-800-459-6415 or 905-735-7256 From overseas, call collect; By Email: For sales and distribution opportunities, please fill out the Sales and Distribution Opportunities form.. Canadian Tire Customers: If you purchased a pressure washer from Canadian Tire and you are experiencing problems, please call the phone number listed in your manual. Details are provided in the Statement of Services included in the Triangle World Elite Mastercard welcome kit. Cash Advance Fee: $4 - Charged when the transaction is posted to your account. Bridgestone and Firestone RFT tire adjustments will only be made at a Certified Bridgestone or Firestone Run-Flat Retailer. It may be necessary to have it removed from the wheel for a complete inspection. You can find pricing for our products on their websites and by contacting them. Like all successful teams, winning is dependent upon the success of each member. For example, the limit at Canadian Tire stores is $100. Contact your nearest retailer directly by visiting the Store Locator. Visit our Press Center at http://www.bridgestoneamericas.com/en/newsroom/news. TPMS (Tire Pressure Monitoring System) is an electronic system that monitors tire air pressure. Chat with us, Inspect your vehicle's title or registration. There is no administration fee charged for entering into a special payments plan. 1-800-226-8473. Customer Relations Please check with your authorized Bridgestone Retailer for pricing near you. But, most new passenger vehicles sold in the United States manufactured since 2008 are equipped with a TPMS system. ƒ Information for the Triangle™ Mastercard® or Triangle™ World Elite Mastercard®: Annual Interest Rate(s): All charges to your account (excluding cash transactions and related fees) — 19.99%, Cash transactions (for example: cash advances, balance transfers, convenience cheques, money transfers, purchase of travellers cheques and gambling transactions) and related fees — 22.99%. Yes, if DriveGuard is available in the correct size, speed rating and load index. Canadian Tire Customer Service. The tire may be about to suddenly fail. Not all Gas+ locations have premium fuel. INTERNATIONAL CUSTOMER CARE * Indicates a required field. 3 Benefit must be activated. *--Longer lasting tread, which increases tire life and conserves resources. ), Up to 50 miles (80 km) at maximum speeds of 50 mph (80 kph). Can DriveGuard tires be repaired after a puncture or pressure loss? We do not sell tires direct to consumers but to our dealers and retail partners across the United States and Canada. Actual pricing may vary based on retailer, region, tire size and other factors. Check inflation pressures monthly and before long trips or carrying extra weight. In the evening on January 5th, 2021, I just drove in town at very slow speed, I heard bang and the tire light on. The Triangle Mastercard does not have an annual fee. Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence. Canadian Tire led the pack on improvement, with its customer service rating rising to … Other repair restrictions apply. You can call Canadian Tire at (866) 746-7287 toll free number, write an email, fill out a contact form on their website www.canadiantire.ca, or write a letter to Canadian Tire, Customer Relations, P.O. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Canadian Tire Customer Service. Do other companies have technologies similar to DriveGuard? DriveGuard tires allow you to drive up to 80 Km at a maximum speed of 80 Km/h after the loss of tire pressure due to a puncture. Learn more about important COVID updates and Special Hours. For a qualified tire service professional, please contact your nearest authorized Bridgestone Retailer by visiting our store locator here. A functioning tire pressure monitoring system (TPMS) must be used with your RFT tires. We ask for your patience during this time. â¡Certain limitations and restrictions apply. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. For Triangle Mastercard only: If you are not approved for a card at the above rates, Canadian Tire Bank may still issue you a card at an annual interest rate of — 25.99% for all charges (excluding cash transactions and related fees) and 27.99% for cash transactions and related fees. 7 Rewards balance is as of the last time you signed in or refreshed this page. 5 Concierge Services are services only, not insurance benefits. http://www.bridgestoneamericas.com/en/newsroom/news. See Tire Maintenance, Safety and Warranty Manual for full details. Never perform tire service procedures without proper training, tools, and equipment. Please visit http://cfna.com/wps/portal/bf to manage your Bridgestone Credit Card. ° The Triangle Rewards Program is owned and operated by Canadian Tire Corporation. This site is dedicated to consumer tires for car, trucks and SUVs. Commercial. Kal Tire can help. A Burnaby Canadian Tire customer was arrested by police after becoming violent towards staff Monday for being asked to wear a face mask. The first step to resolving a complaint is to contact us directly. See warranty manual for details. Continental Tire True Contact on their site shows 5 stars. DriveGuard tires that have been operated with less than 15 psi (100 kPa) inflation pressure should not be repaired. ®/™ Unless otherwise noted, all trademarks are owned by Canadian Tire Corporation, Limited and are used under licence. Our stores are open. The efforts may be paying off. Bridgestone brand Run-Flat Tires are marked on the sidewalls, near the wheel, with the RFT logo. Does DriveGuard have the same guidelines for tire service life as a conventional passenger tire? Additional information for residents of Quebec only: The regular annual rate for persons applying for the Triangle credit card is 22.99% for cash transactions and related fees and 19.99% for all other charges. How does the performance of DriveGuard compare to conventional tires? 3% earn rate applies to the first $12,000 in annual grocery spend. Rate subject to change and could vary by location, see local gas bar for details. local Bridgestone or Firestone Brand Retailer. Tire adjustments under this Limited Warranty will only be made at an authorized retailer. We provide a store locator to easily find authorized retailers here. I hate to say it but I easily spend $15,000 a year at Canadian Tire because of work I do. For more information on Canadian Tire coupons, promo codes, returns, gift cards, products, shipping, rewards and MORE, check out the customer service page. You may contact us by calling 1-866-846-5841. Canadian Tire Centre 613-599-0100. What should I do when the TPMS light comes on? Is a tire pressure monitoring system (TPMS) necessary for use with RFT? But I go in there and ask the customer service clerk to price match a $269 kitchen vaccum sealer appliance with another store so I wouldn't have to drive 50 km to save $50. Like other tires, RFT tires need proper inflation pressure maintenance for safe operation and to achieve maximum tire life and performance. DriveGuard is engineered to provide low-pressure mobility while delivering ride comfort and wear life comparable to many of Bridgestoneâs conventional tires. Visit the Tire Catalog or visit your local Bridgestone or Firestone Brand Retailer. Should I drive more than 50 miles (80 km) after a puncture? When replacing your tires, consult your vehicle owner's manual and tire information placard for recommendations, if any, concerning the use of speed rated tires.If you have further questions concerning Speed Rating please contact Technical Services at 1-800-847-3272. Conditions apply. When alerted, follow the instructions in your vehicle owner's manual. The minimum payment is the sum of (a) interest and fees shown on your statement, (b) the greater of any amount past due or any balance over your credit limit, (c) the amount of any equal payments plan instalments then due, and (d) $10. HELPFUL SERVICE IS JUST AROUND THE CORNER. The side wall was broken!! Canadian Tire Corporation Limited is a family of businesses that includes a retail segment, a financial services division and CT REIT. If you are looking for other tires that Bridgestone products please visit our "Other Sites" page which lists those products and the websites you can visit for more information. How will I know if I get a puncture or start losing air in my tires? Run-Flat Certified Retailers will fully inspect your tire, inside and out, to determine if the tire can be repaired. How can I check the balance of my Bridgestone Credit Card? If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact Canadian Tire's Chief Privacy Officer by mail at: Chief Privacy Officer c/o Canadian Tire Corporation, Limited, 2180 Yonge Street, P.O. Credit Balance Fee: The lesser of $10 or the amount of your credit balance. You will need to include your contact information, dealer information, and the DOT code located on the tire.If you have further questions concerning Tire Registration please contact Technical Services at 1-800-847-3272. Visit here for details. You can learn more about career opportunities with Bridgestone Americas by visiting our career page at bebridgestone.com. Chat with Us, Not sure? Contact. If a retail customer is not completely satisfied with their eligible Bridgestone-brand tires, the tires can be returned to the location where they were originally purchased within 90 days of purchase for a full refund or exchangeâ¡. *And one or more of:--Reduced tire weight which conserves resources. For example, a tire with a code ending in "329" was produced in the 32nd week of a year ending with a nine (9). Tires are considered "cold" when the vehicle has been parked for three hours or more, or if the vehicle has been driven less than a mile (1.6 km) at moderate speed.If you have further questions concerning tire pressure, please contact Technical Services at 1-800-847-3272. If it is more convenient, you may fax your complaint to 905-735-2644 or write to us at: Canadian Tire Bank P.O. DriveGuard is the first full line of run-flat tires available for coupes, sedans and wagons not originally equipped with run-flat tires and allows drivers to travel up to 80 KM at a maximum speed of 80 Km/h after a puncture even with low pressure or complete pressure loss. If the sidewall does not specify a distance limitation, consult your vehicle owner's manual as run-flat or low tire pressure operating limitations vary by tire design and vehicle applications. The inside of your door shows the installed size. or A functioning Tire Pressure Monitoring System (TPMS) must be used with your RFT. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. For a qualified tire service professional, please contact your nearest authorized Bridgestone Retailer by visiting our store locator. 1-866-217-1106. For residents of Quebec, the period between the statement date and the due date for payment is 26 days. **Online prices and sale effective dates may differ from those in-store and may vary by region. For SportChek and Mark's media inquiries, please contact: Christina Bullock Manager, Communications 403-617-1872 Christina.Bullock@marks.com. Check tire pressure with a gauge every month and before long trips or when carrying extra load. Menu & Reservations Make Reservations . How often should I check my air pressure? If you see damage or an unusual condition, have your tire inspected by a qualified tire service professional. If a conventional tire is used on an emergency/temporary basis, verify that its size, load capacity, inflation pressure, and speed rating specifications meet the requirements of the vehicle. What is the recommended inflation pressure for RFT tires? Details of the coverage, including definitions, benefits, limitations and exclusions, are outlined in the Certificate of Insurance included in the Triangle World Elite Mastercard welcome kit. One of the tire blew! Online Customer Support 1-866-SHOP-CTR (1-866-746-7287) Corporate Customer Relations English: 1-800-387-8803 French: 1-800-565-3356 Canadian Tire Roadside Assistance 1-888-727-7478 Options MasterCard 1-800-459-6415 Triangle Rewards / My Canadian Tire ‘Money’ Program 1-800-226-8473 Carrier charges may apply for receiving text messages. - Charged on the last day of a billing period when there is a credit balance on the account and the account has been inactive for the previous 12 billing periods. © 2021 Bridgestone Americas Tire Operations, LLC. ‡ Your Membership begins twenty-four (24) hours after plan activation and is valid unless the Membership is cancelled in accordance with these Terms and Conditions. Rewards are in the form of electronic Canadian Tire Money® (CT Money® ). Th… Please do not include any confidential, proprietary, sensitive or account information in your message to ensure that your personal information remains safe. Application recommendations, approvals, consultation and much more ... (passenger and light truck tires) Read More Terms and conditions apply visit triangle.com for details. Google Play is a trademark of Google Inc. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Each month during an equal payments plan you are required to pay in full by the due date that month’s equal payments plan instalment. The TPMS low tire pressure indicator is a yellow symbol that illuminates on the dashboard instrument panel in the shape of a tire cross-section (that resembles a horseshoe) with an exclamation point. Must go inside kiosk to collect rewards with App or key fob. Your RFT will be marked on the sidewall with run-flat or low tire pressure operating speed of 50 mph (80 km/h). The speed rating system is intended to permit comparison of the speed capabilities of different tires. For examples of qualifying grocery merchants, visit ctfs.com/merchants. Employees of Canadian Tire were caught on video assaulting and "arresting" a man who was shopping in the store without a mask. Why is there not any pricing on your website? Foreign Exchange Conversion: All transactions made in a foreign currency will be converted to Canadian currency at the then current MasterCard conversion rate plus 2.5% (for charges to your account) or minus 2.5% (for credits to your account) when the transaction is posted to your account. Please visit www.bridgestonerewards.com to find and track the status of your reward. 701 Lima Ave. Findlay, OH 45840 Main Office: 419-423-1321 Consumer Relations: 1-800-854-6288 Pour service en français, appeler 613-614-7943 The purpose of the tire pressure monitoring system (TPMS) in your vehicle is to warn the driver that one or more tires is/are significantly under-inflated and creating an unsafe driving condition. Determine the cause and extent of an inflation pressure loss as soon as possible, especially after an alert from the tire pressure monitoring system (TPMS). Can I mix DriveGuard tires with conventional tires? Follow your vehicle manufacturer's recommendation for inflation pressure settings as indicated on the vehicle tire information placard and/or in the vehicle owner's manual. There are two places to find your tire size. OFF. If you have further questions concerning Tire Conditions please contact Technical Services at 1-800-847-3272. Charges for Copies: $2 - Charged when you request a copy of a statement or sales slip. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. Conventional tires do not have run-flat capability and the handling characteristics of the vehicle with these tires may be different.
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